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How Social Media Marketing can benefit a business (big or small)

Social media marketing or SMM is all about getting as much popularity as is possible. Both small and big businesses will benefit by using SMM as it is both cheap and effective. When businesses market on social media they will be publishing their content on various social media sites including but not limited to Facebook and Twitter.  

SMM is both inexpensive and effective and this can be seen from the fact that about 73 percent of small businesses use SMM to good effect. Here is a brief look at how Social Media Marketing can benefit a business (big or small).  

Total accessibility


First of all, social media marketing provides businesses with round the clock accessibility. They can use social media networks seven days a week and 365 days in the year. The best part is businesses that use SMM can log into their business profiles whenever they want and can share important information with their clients.  

Cheap and effective


Second, social media marketing is cheap and also highly effective. However, for it to be effective, businesses must put in a lot of effort and they must regularly visit social media sites where about 58 million users will be visiting the same sites every day. SMM makes it possible for businesses to connect with as well as interact with large audiences with minimal effort and in a very short period of time.  

Draw more traffic


Third, SMM allows a business to obtain more traffic to their social networking business accounts. As long as the business uses good content, it will not find it hard to get more traffic and in this way, they can promote their business and also convert prospects into paying clients.  

Potent tool for marketing


Social media marketing is also useful because it will become a potent marketing tool that helps businesses build their brand awareness. Thanks to social media, businesses are able to show off their products and services and by updating their profile they can engage their clients and promote their brand. It is well known that 83 percent of clients would much rather connect to brands via Facebook than in other ways.  

Better customer service


Fifth, social media marketing allows businesses to offer improved customer service. Thanks to social media networks, businesses can now interact on a one-to-one basis with their clients and they can also communicate directly with clients and resolve their problems. About 53 percent of small businesses use social media websites to converse with their clients and provide customer service in a more effective manner.  

Better rankings


Finally, social media marketing helps businesses improve their ranking with the search engines. When a business makes its presence known on social media networks, it can share content that helps to build up domain authority and improve rankings with the major search engines.   The bottom line is social media marketing is a smart way of marketing one’s business. It helps businesses in the modern digitized world to stand out from their competitors and is thus an important tool that all kinds of businesses will do well to use.